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Frequently Asked Questions

Where is the Republic FC Team Store located and what are your hours? 
How do I order Republic FC merchandise? 
What payment methods do you accept? 
How can I check the status of my order?
Do you offer a discount on merchandise for Indomitable Members?
How do I use my Indomitable Membership for the online Team Store?
What is your refund/exchange policy? 
Do you have international shipping? 

Where is the Republic FC Team Store located and what are your hours? 
Please visit Team Store Hours and Locations for details

How do I order Republic FC merchandise? 
You can shop our online Team Store anytime or visit us at the Midtown Team Store.  If you need assistance, please contact us at (916) 307-6138 during our Team Store hours.

What payment methods do you accept?
We accept cash and all forms of credit card.  Personal checks are not accepted.

How can I check the status of my order?
Email us at orders@sacrepublicfc.com with any questions regarding your order or shipping status.

Do you offer a discount on merchandise for Indomitable Members?
Indomitable Members receive a 10% discount. This offer is for active Indomitable Member accounts. The discount may be used on purchases online, at our Sacramento Republic FC Team Store in Midtown or our Merchandise booths at Papa Murphy’s Park on match days.  This discount does not apply to sale merchandise, gift cards, or any other promotions and discounts. 

How do I use my Indomitable Membership for the online Team Store?
1. Create a Team Store Account with the same e-mail address associated with your Republic FC Membership Account. 2. You’ll receive an email from us to activate your account. 3. Log into the Team Store with your newly created credentials. 4. Use code MEMBER at checkout

What is your refund/exchange policy? 
Full refunds may be given for unused or defective items returned within 30 days  of purchase.  Refunds will be issued back to the original form of payment.  Unused or defective items returned without a receipt will be considered for exchange only at the current retail price of the item.  

For online orders, the shipping cost will be refunded if the items received were not the items ordered or are defective upon receipt.  Email orders@sacrepublicfc.com to receive a pre-paid return label to return the defective or incorrect items.  For all other online returns or exchanges, shipping costs are non-refundable.  For return details and instructions, please email orders@sacrepublicfc.com or call us at (916) 307-6138.

Do you have international shipping? 
Currently, we do not offer international shipping. For inquiries about international shipping, please email us at orders@sacrepublicfc.com.

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